Good Service is Good Business,

and business is booming...

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© 2014 Maram AlBiss. All Rights Reserved.

Design by Hazem Sharif

Turning my curiosity into an intense interest I became an apple genius using my problem-solving and people skills to ensure swift resolutions to technical problems of every kind. Constantly keeping my technical know-how up to date to provide insightful advice and hands-on technical support to Apple customers in need. I excel in solving problems by sharing my knowledge through my trustworthy troubleshooting and skilled instructions.

 

The world’s best products come with the world’s best customer support; therefore, I share my expertise and provide exceptional customer service. I help new users get started and give current ones quick and efficient support by creating the energy and excitement around Apple products, providing solutions and getting products into customers' hands.

 

Software & Hardware Troubleshooting

System Backup & Migration

Data Recovery

Component Replacement & Repairs

Hardware Upgrades

iPhone & iPad Software Support

User Accounts Support

One to One Training

Corporate Support Contracts

Apple Consultant

MaramAlBiss.com; Amman, Jordan

 

Business Development Manager

Dale Carnegie Training; Amman, Jordan

 

Area Marketing Manager

Makkyeh Trading; Dubai, UAE

 

IT Consultant and Showroom Supervisor

Multivision (Apple Authorised Reseller); Amman, Jordan

 

Apple Genius

iSystem (Apple Premium Reseller); Amman, Jordan

 

Jan 2014 - Present

 

 

Mar 2014 - Jun 2014

 

 

Jan 2013 - Dec 2013

 

 

 Jun 2010 - Feb 2013

 

 

May 2008 - May 2010

Credentials

 

 

Apple Certified Macintosh Technician (ACMT)

 

Apple Certified Support Professional 10.6

 

Apple Certified Support Professional 10.5

 

 

 

2010

 

2010

 

2009

If you have an enquiry regarding  support, training, or would like to discuss any future support contracts you may have in mind, feel free to drop me an email or call...

maramalbiss@me.com

+962 7 99 202 182